Privacy Policy
Effective July 23, 2026
Information Crumb processes
Crumb processes account details, receipt images, purchase and line-item information, categories, notes, and settings you provide. If you enable optional integrations, Crumb also processes the information you choose to import from those services.
How information is used
We use this information to provide receipt capture, text extraction, search, reporting, returns, exports, authentication, security, support, and product improvement. We do not sell your personal information.
Service providers
Crumb relies on infrastructure, authentication, storage, analytics, and AI processing providers to operate the service. They process information only to perform services for Crumb and are subject to their own security and privacy obligations.
Connected financial accounts
If you choose to connect a financial institution, Crumb uses Plaid to access only the accounts and transaction information you authorize for transaction import, updates, budgeting, and receipt matching. Crumb does not use Plaid to initiate payments or move money. Your affirmative consent is recorded before Plaid Link opens.
You may disconnect a financial institution at any time. Crumb then revokes the Plaid connection and deletes the encrypted connection credential. Previously imported records remain in your account until you delete them or permanently delete your Crumb account.
Retention and deletion
Information is retained while your account is active and as needed for security, legal, and operational purposes. Deleted transactions remain in Trash for 30 days before permanent removal. Plaid credentials are deleted when you disconnect or delete your account, and Plaid webhook records are retained for no more than 30 days. You can permanently delete your account and associated Crumb data from Settings. Some limited records may be retained where required by law.
Your choices
You may export transaction data from Settings, revoke device permissions in system settings, or delete your account in the app. For privacy questions, visit the Support page.